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Suggested System Requirements
NickJr.co.uk is best viewed using Netscape 4.0 or Internet Explorer 4.0 or higher. On a PC, the recommended minimum set-up is Windows 95, Pentium 166 processor with 64mb of RAM, at a screen resolution of 800x600 in 16-bit colour. Anything higher than this is fine – whatever works for you. Similarly on a Macintosh, a PowerPC processor is best, with MacOS System 7.1.2 or higher, 32mb of RAM, and a screen resolution of 800x600 with thousands of colours.

Browsers
A browser is the software program that lets you surf the Web. You're using a browser right now to visit us at NickJr.co.uk, but you probably already knew that. To make our site exciting and useful we use some features that are only available in recent versions of the popular web browsers. If you're not running at least Netscape Navigator 4.0, or Internet Explorer version 4.0 or higher, we recommend that you download and install the latest update:
Click here to go to the Netscape download site

Click here to go to the Microsoft download site

Macintosh users, please note that you'll need Netscape Navigator 4.0 or above, or Internet Explorer version 5.O. Unfortunately, any earlier version of Internet Explorer does not work with the Macromedia Flash Player on a Macintosh.

AOL Users
If you use AOL, we recommend you use AOL Version 4.0 or above. If you use AOL Version 3.0, you'll need Netscape Navigator 4.0 or Internet Explorer 4.0 or higher as your Web browser. To upgrade to a higher version of AOL, go to keyword UPGRADE on AOL.

Plugins
A plug-in is an additional module for your browser, which allows it to play music and video. Plug-ins make web pages more interesting, and make life easier for everyone since your browser can often download and install them automatically, saving you the trouble.

If you don’t have them already, or they don’t seem to work, you may need to download and install two plug-ins that we use most often on our site – Macromedia Shockwave and the Flash Player. These help your browser run our games and display the animated features. Our site will tell you when and if you need these or need to update them.

Both browsers and plug-ins are free - you just need to have a bit of patience and be online to download them. How long it takes depends on the speed of your internet connection.

Blue's Clues Games
Many of the Blue's Clues games on NickJr.co.uk require the Shockwave plug-in but for additional troubleshooting information, check the Macromedia site

Sound & Video
With an eye to the future, soon we hope to introduce video clips to the site, and some video clips may require an additional plug-in to play. Our plug-in of choice is Windows Media Player – and despite the name you can get a version for the Mac too, so hopefully nobody is left out.

Windows Media Player for PC

Windows Media Player for Mac

We’re always looking at the software we use, so if you have any comments, we’d love to hear them! There’s a section on our NickJr.co.uk community message boards just for technical comments and questions, so please do get in touch.

If you have questions, we suggest that you visit our Help section and Frequently Asked Questions first.

If you want to get ideas, tips and advice from other parents, check out our message boards in our Parent-to-Parent community area. You can contact us through the boards too…. we read them all the time!

If you want to contact us, fill in the form on the contact us page.

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